Instruction of cancellation
The legal requirement Konsumentenschutzgesetz § 5 and Eu act 2011/83/EU allows to cancel a purchase within 14 (fourteen) working days without any reason. You only have to send a fax to our corporation and send back the goods to your costs, if we have shipped the goods already. We take returns for 30 days, of unopened and not used products. If you have got an unwished product, send immediately an e-mail to our corporation.
Send withdrawal form to (Download form):
Fischerauer Feinstes GmbH